Privacy Policy

Introduction

Nextronix operates this store and website to provide you with a curated shopping experience for RC cars, game consoles and tech toys (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services, or otherwise communicate with us. By using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with us, we may collect: contact details (name, billing and shipping address, phone number, email); order and transaction information (items viewed, added to cart or wishlist, purchased, returned or cancelled); account information (username, password, preferences); communications you send us (such as support enquiries); payment details processed by our payment partners; and device and usage information (IP address, browser, and how you navigate the Services).

How We Collect Information

We collect personal information directly from you (when you create an account, place an order, or contact us), automatically through the Services (via cookies and similar technologies), and from our service providers (such as payment processors and courier partners who process information on our behalf).

How We Use Your Information

We use your information to provide and improve the Services — processing payments, fulfilling and shipping orders, managing your account, enabling reviews, and recommending products. We also use it for marketing communications (only with your consent), for security and fraud prevention, to provide customer support, and to comply with applicable law.

How We Disclose Information

We do not sell or rent your personal information. We may share it with trusted service providers who perform services on our behalf (payment processing, shipping, cloud storage, analytics, customer support), when you consent (for example, to ship you products), to comply with legal obligations, or in connection with a business transaction such as a merger. All partners are bound by confidentiality obligations.

Payment Security

All payment transactions are processed through secure, PCI-DSS compliant payment gateways (such as PhonePe / UPI / cards). We do not store your full card details on our servers. Your financial information is encrypted in transit.

Cookies

We use cookies to enhance your browsing experience, remember your cart and preferences, and analyse site traffic. You can disable cookies in your browser settings, though some features of the website may not work correctly.

Children's Data

Many of our products are toys enjoyed by children, but the Services (checkout, accounts) are intended for adults. We do not knowingly collect personal information from children below the age of majority. If you are a parent or guardian and believe your child has provided us information, please contact us to have it removed.

Security and Retention

No security measures are perfect, and we cannot guarantee absolute security. We retain your personal information only as long as necessary to provide the Services, maintain your account, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information. You can opt out of marketing emails at any time using the unsubscribe link. To exercise any of these rights, contact us at support@nextronix.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the revised policy on this page and update the "Last updated" date.